Returns & Exchanges

We are happy to exchange or credit your credit card account minus shipping costs for any items you are not completely happy with. Returns and exchanges on items purchased on our website may be made by calling or emailing us at customerservice@bumpbabies.com and obtaining a Return Authorization number. A 25% restocking fee will be charged for all returns. The items MUST be returned to [bump] within 14 days of the shipping date in unworn and perfect condition in its original packaging with tags attached. Returned items received after this date will not be honored. Please ship items prepaid and insured with the package securely wrapped. Please note all sale items are FINAL SALE.

• [bump] does not refund initial shipping charges or shipping charges for any returns or exchanges.
• [bump] is not responsible for damages that occur during care of item, such as dry cleaning or washing.
• [bump] is not responsible for the fit of an item beyond the 10 day return policy.

Sorry, no exceptions.

Ship All Returns to:
[bump]
4309 Price St.
Los Angeles, CA 90027

Changes / Cancellations

if you wish to cancel or modify your order, please send an email as soon as possible to customerservice@bumpbabies.com. we will make every effort to accommodate your request, however, once a product has left our premises for shipping, the purchase cannot be cancelled or modified. in this case, please refer to our return policy. if you would like to purchase a different product, we will be happy to assist you.

please note that all SALE items are final.